Information We Collect
We collect information you provide directly to us and information that is automatically collected when you use our services.
Information You Provide
- Contact Information
- Name, email address, phone number, company name
- Account Information
- Username, password, profile details
- Communication Data
- Messages you send to us, feedback, and support requests
- Business Information
- Job title, industry, company size, project requirements
- Tool Inputs
- What you type or select in our free tools (for example a prompt, a goal, or assessment answers) together with the email address you give us
Information Automatically Collected
- Usage Data
- Pages viewed, features used, time spent on the site
- Device Information
- Browser type, operating system and device type. Our hosting provider processes IP addresses to deliver the site and keep it secure; our visitor statistics do not store them
- Location Data
- Your country, worked out from your connection by our hosting provider
- Cookies & Tracking
- Cookies and similar technologies, as described under Cookies and Tracking below. Statistical cookies are only set if you accept them
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, communicate with you, and keep our platform secure.
- Provide and operate our services
- Respond to inquiries, requests, and support tickets
- Follow up on enquiries and leads you send us, for example a request to book a call, a brochure download, or a result from one of our free tools
- Send service updates and important notices, and our newsletter if you subscribe
- Analyze usage internally to understand how our website and applications are used, and to improve them
- Carry out research and benchmarking, using aggregated information that does not identify you
- Detect, prevent, and address security or technical issues
We use this information ourselves. We do not sell it, and we do not give it to anyone else for their own marketing.
Who We Share Information With
We do not sell your personal information, and we do not share it with third parties for cross-context behavioural advertising. Information stays within YTT Global Services, apart from the service providers below, which help us run our website and may use the information only to provide their service to us:
- Cloudflare: hosting, delivery and security of this website, including bot protection
- Supabase: database hosting where enquiries, leads and visitor statistics are stored
- Amazon Web Services (SES): sending the emails you ask for and the confirmations of what you submit
- Groq: processes the text you enter into our free AI tools to produce your result
- Zoho Mail: our team’s email, where messages you send us arrive
- Razorpay: payment processing for Project-TEC enrolments
Links to other websites (for example Calendly for booking a call, or LinkedIn) are covered by those sites’ own privacy policies. We may also disclose information where the law requires it.
How Long We Keep Information
- Visitor statistics (if you accepted statistical cookies): up to 13 months, then deleted. You can delete them sooner by switching statistical cookies off.
- Enquiries, lead details and tool inputs: for as long as we need them for the purposes above, unless you ask us to delete them.
- Newsletter: until you unsubscribe. We keep a record that you unsubscribed so we do not email you again.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we continuously work to improve our security posture.
Your Rights and Choices
Depending on where you live, you may have rights related to accessing, correcting, deleting, or restricting the use of your personal information.
- Access or request a copy of your information
- Correct inaccurate or incomplete information
- Request deletion, subject to legal obligations
- Object to certain processing or request restriction
To use these rights, email contact@ytt.global. You can stop visitor statistics, and delete the data stored for them, at any time with “Cookie settings” in the footer. You can unsubscribe from our emails with the link in each email. We honour your browser’s Do Not Track and Global Privacy Control signals.
Cookies and Tracking
Cookies help us remember preferences, understand usage patterns, and improve site performance. You can control cookies through your browser settings and through the cookie banner on this site.
Visitor statistics cookie
If you accept statistical cookies, we set one first-party cookie, ytt_vid: a random identifier that lasts up to 13 months. It lets us count visitors and visits and see which pages and sources are useful. For each page you view we record the page address (without any query string), the website that referred you (domain only), campaign tags in the link (UTM), your country, your device type and browser family, and the time. We do notstore your IP address or your browser’s full User-Agent text.
We set nothing and record nothing until you accept. If you switch statistical cookies off later (use “Cookie settings” in the footer), the cookie is removed and the visit data stored for it is deleted. We also honour your browser’s Do Not Track and Global Privacy Control signals. Visit data is kept for up to 13 months.
If you have accepted statistical cookies and then send us a form (for example a call request, the newsletter or a download), we link your visit history to your contact record, so we know which page or source brought you to us and can follow up in a relevant way. Without the cookie nothing is linked. If you later switch statistical cookies off, the visit history is deleted; your enquiry stays, with the first source we noted, until you ask us to delete it.
Separately, opening an article adds one to that article’s view count. This stores nothing about you and sets no cookie.
What is stored in your browser
ytt_vid(statistics, only if you accept): the visitor identifier described above, up to 13 months.cf_clearance(strictly necessary): set by Cloudflare when it checks that a visitor is not an automated bot, so the check is not repeated on every page.- Cookie choice and theme (strictly necessary, browser storage): remember your cookie settings and, if you pick it, the display theme.
We do not currently set any marketing cookies.
International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect your information when it crosses borders.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above when changes are made.
Contact Us
Questions about this policy or your information? Email contact@ytt.global. YTT Global Services, Atlanta, Georgia, United States.